Privacy Policy

We collect information you provide directly to us, including: • Personal information: name, email address, phone number, shipping address • Account information: username, password (encrypted) • Payment information: credit card details (processed securely via payment gateways) • Order information: products purchased, order history We also collect certain information automatically when you use our website, including IP address, browser type, and browsing patterns.

We use the information we collect to: • Process and fulfill your orders • Send you order confirmations and updates • Respond to your inquiries and provide customer support • Send marketing communications (with your consent) • Improve our website and services • Detect and prevent fraud or unauthorized transactions • Comply with legal obligations

We do not sell your personal information. We may share your information with: • Service providers: payment processors, shipping partners • Business partners: for marketing purposes (with your consent) • Legal authorities: when required by law or to protect our rights We ensure that all third parties handle your data securely and in accordance with applicable privacy laws.

We implement industry-standard security measures to protect your information: • SSL encryption for all data transmissions • Secure payment gateways (PCI DSS compliant) • Regular security audits and updates • Access controls and authentication measures Despite our efforts, no method of transmission over the Internet is 100% secure.

We use cookies and similar technologies to: • Remember your preferences • Analyze website traffic and usage patterns • Personalize your experience • Serve targeted advertisements (with your consent) You can control cookies through your browser settings, but this may affect website functionality.

In accordance with the Saudi Personal Data Protection Law (PDPL), we are committed to: • Processing personal data only for specified, legitimate purposes • Obtaining your consent before collecting personal data • Limiting data collection to what is necessary for the stated purpose • Ensuring accuracy and currency of personal data • Implementing appropriate technical and organizational security measures • Notifying the relevant authorities and affected individuals in case of data breaches Your data is stored and processed within the Kingdom of Saudi Arabia in compliance with PDPL requirements.

You have the right to: • Access your personal information • Correct inaccurate information • Request deletion of your information • Opt out of marketing communications • Object to processing of your data • Lodge a complaint with a supervisory authority To exercise these rights, please contact us at info@sirbcare.com.sa